March 9, 2017

FAQ

These are the Frequently Asked Questions about the London Nightlife Ticket.
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General information

Ticket Information

Do I really get access to all the nightclubs and experiences for only ten pounds?

Yes, you do! With the purchase of your £10 London Nightlife Ticket, you receive access to all activities listed for the whole 2 days you have booked. The purchase of a 7-day London Nightlife Ticket will cost you £20.

Can I go out the night before my ticket's activation date?

Your ticket is not valid the night before scheduled. For example, If you have booked your London Nightlife Ticket on a Monday it will be active on that day starting at 12:00 in the afternoon.

Do I have to be 18+ to use my London Nightlife Ticket?

Yes. For all nightclubs, and the most Nightlife Experiences you must be 18+ to enter.

Please do not use this ticket if you are under the age of 18 years. Always have a valid ID with you when visiting the nightclubs and locations.

How can I make sure that I get into the clubs?

First (and most important), do not over-drink and/or use drugs before getting in line for a club. Refrain from bringing large bags or excess apparel with you as it may create problems at security. Last but not least, dress fresh and don’t look like a mess. Appearance and the way you behave in line have a big impact.

Check out our dresscode tips if you aren’t sure what to wear.

Can I get denied at a club or bar?

Yes. The club or establishment reserves the right to refuse service to you and your group for a number of reasons:

1.) Disorderly Conduct: refrain from over-drinking and using drugs of any kind. How you behave in line will dictate if security deems you suitable to enter or not.

2.) Dresscode: make sure you are always dressed your best. Stay away from wearing sweatpants, sports apparel, activewear and hats to the club. Dress fresh and don’t look like a mess!

3.) Big Groups: if you are traveling in a group with more men than women you may have to split up prior to entry. Splitting the group up raises your chance of quick entry with little problems. However, if you are traveling with all men in your group you may experience some difficulty at certain places.

Behave yourselves while waiting in line, dress well, and travel smart!

Can I go back to the same clubs/bars more than once?

Yes! Visit all the bars and clubs as many times as your heart desires within the 2 or 7 days you have scheduled.

I do not have a printer. What can I do?

Most hotels/hostels have a printer available for guests to use. Simply ask the staff if they can print a document for you upon arrival.

If this is not the case, you can ask your hotel/hostel staff for a print location near you.

What should I do when the club is sold-out?

You could wait until people are leaving the club, but that may take a while.

Try another! If a club is sold out that means they are no longer taking admission. Don’t wait in line, you’ll waste your time!

Please remember, arriving at a club on one of their more popular nights is the recipe for trouble. Arrive early and grab your place in line!

How many nightclubs can I visit?

With the London Nightlife Ticket, you have access to 20 participating nightclubs. Your access is unlimited within the 7 days your ticket is booked for. You are also allowed to return to clubs more than once.

Why won't my credit card work?

Make sure your credit card has 3d-secure authentication. Most reliable credit card providers have this by default.

3-D Secure uses Three Domain and SSL Technology to provide a standardised and secure method of performing transactions over the internet. These systems are in place to protect all parties including the merchant, cardholder and the banks of the cardholder and merchant against unauthorised use.

If your credit card provider does not have this, we recommend choosing another payment method. For example Paypal.

Can I buy several London Nightlife Tickets under one name?

Yes! Each ticket has its own separate ID code, so you’re good to go!

Should I purchase insurance for my London Nightlife Ticket?

You will be offered insurance during the checkout process. If you want to play it safe you can choose individual tickets to be insured.

How Can I Get the Refund for My Nightlife Ticket?
With this insurance, you are able to get a full refund. This means that anything goes wrong or you do not wish to use it before the activation of the ticket you are then able to get your money back.

How Can I Cancel my Nightlife Ticket?
Now that you have ensured your Nightlife Ticket you are able to receive a full refund. To receive your payment you must send an email with your order ID (found on your confirmation email/nightlife e-ticket) to [email protected]

If this is the case we are sorry to see you go but would like to hear why you canceled and how we could improve.

Pay Attention!
You can cancel the tickets up to 4 hours before the start date of your ticket without reason. However, this is only an option for insured tickets.

Good To Know…
The purchase price will be fully refunded, insurance costs will not be refunded. This will then be deducted from our administrative costs.

When Will I Get My Money Back?
You will receive your refund within 5 business days. If you have any questions or concerns please feel free to contact us via email or our live chat.

[email protected]

When is my ticket valid?

Your ticket is valid on the starting date that you select in the calendar when you buy your London Nightlife Ticket.
From that day your ticket is valid for 2 or 7 days. Yes, also in the weekend!

My ticket says its valid from 9PM?

Don’t worry, your ticket is activated on the afternoon of your first scheduled day.

What is ticketfee and is it mandatory?

Ticket fee is a surcharge that you must pay on top of the ticket price. This amount is set for the booking provider. Providers vary and so does the cost of the ticket fee.

My name is on all tickets?

Don’t worry, each ticket has a unique ticketID.

Do I need to print my e-tickets?

Yes. Please print your e-ticket(s) and present this at the nightclubs and experiences.

Nightclub information

Experiences

What are the locations of the nightclubs?

MINISTRY OF SOUND | J03 Gaunt St, London SE1 6DP

PROUD CAMDEN | Chalk Farm Rd, London NW1 8AH

LOOP BAR | 19 Dering St, Mayfair, London W1S 1AH

GILGAMESH | The Stables Market, Chalk Farm Rd, London NW1 8AH

SHAKA ZULU | Stables Market, Chalk Farm Rd, London NW1 8AB

TIGER TIGER | 29 Haymarket, London SW1Y 4SP

ROADHOUSE | Jubilee Market, Covent Garden, 35

CLUB ZOO | 13-17 Bear St, London WC2H 7AQ

UNDERWORLD | 174 Camden High St, London NW1 0NE

NORDIC | 25 Newman St, Fitzrovia, London

OPAL BAR | Hungerford House, Victoria Embankment

RUMBA | 36 Shaftesbury Ave, London W1D 7EP

SCARLET’S | 1 Upper St Martin’s Ln, London WC2H 9NY

STRAWBERRY MOON’S | 15 Heddon St, Mayfair, London W1B 4BF

RUBY BLUE | 1 Leicester Pl, London WC2H 7BP

SOHO ZEBRANO | 23-25 Old Compton Street London

GEM | 10 Beak Street, London W1F 9RA

CARNABY ZEBRANO | 14-16 Ganton St, Carnaby, London

RILEY’S SPORTSBAR | 16 Semley Pl, Victoria SW1W 9QJ

What are the opening hours of the nightclubs?

For all the opening hours, please click here.

Which clubs have special drink offers?

ROADHOUSE

CLUB ZOO

NORDIC

OPAL BAR

RUMBA

STRAWBERRY MOON

RUBY BLUE

SOHO ZEBRANO

GEM

CARNABY ZEBRANO

RILEY’S SPORTS BAR

GILGAMESH

Are all nightclubs within walking distance of each other?

Unfortunately not, but some of the clubs are located very close to each other or are located in the same district.

What does drink specials mean?

Every Club and bar who are participating in the London Nightlife Ticket have their own special drink offers. Click here to read more about the drink specials.

How do I use and activate my Uber taxi and Uber eats credit?

UBER TAXI
When you have purchased a Nightlife Ticket, there is a unique code attached to the ticket. You can use this code only once in the UBER app on your smartphone or tablet. The code only works for new UBER accounts. 

UBER EATS

Download the Uber Eats app here, create an account (or use existing) and fill in the promo code mentioned on your Nightlife Ticket.
The free credits (€10) will instantly be added to your account.

Please note: This deal only applies to ‘first-users’ and can only be used once.1

How can I get the bowling discount / benefits?

Get your London Nightlife Ticket and bring your ticket to the bowling center and show it when you arrive.

Do I need to make a reservation at Hollywood Bowling?

Yes you need to make a reservation directly by phone on 0207 237 3705 or email to:[email protected]

Where can I find Hollywood Bowl?

Surrey Quays Leisure Park
Surrey Quays Road
London
SE16 7LW
Tel: 0844 826 1470

Where can I find the Sundowner Cruise?

Tower Pier
Lower Thames St
London EC3N 4DT

Extra's

Dress code

How do I get £10 discount at UBER?

When you have purchased a Nightlife Ticket, there is a unique code attached to the ticket. You can use this code only once in the UBER app on your smartphone or tablet. The code only works for new UBER accounts.

Can I use UBER everywhere?

You can use UBER code everywhere in the United Kingdom.

How can use the UBER EATS discount

Download the Uber Eats app, create an account (or use existing) and fill in the promo code mentioned on your Nightlife Ticket.
The free credits (£5) will instantly be added to your account.

Please note: This deal only applies to ‘first-users’ and can only be used once.

How can I get the AFTA Eats discount?

Simply show your London Nightlife Ticket to the cashier.

How does the discount at AFTA Eats work?

For example, if you buy a smoothie you get a second one for free.

Where can I find AFTA EATS?

AFTA EATS is located at the London designer outlet

Wembley Park Blvd, Wembley HA9 0QL, London

Does the deal apply to all AFTA Eats products?

No, this discount only counts for smoothies and sorbet.

How many times can I use this deal at AFTA Eats?

You can use this deal as long as your London Nightlife Ticket is valid.

Can I bring my bag to the clubs?

No, you cannot bring your bag to the clubs, only bring the necessary things with you: phone, ID, wallet, keys… and of course your London Nightlife Ticket 😉

How should I dress?

Our code is: Dress fresh, don’t look like a mess. Stick to the dresscode, for more information about the dresscodes in London please, click here.